Singapore: The preferred destination for HQ operations
Singapore is one of the world's top hotspots to conduct an all-encompassing value chain of activities - and headquarters responsibilities are among the top priorities on the list.
In the World Bank's Doing Business 2007 report released in September 2006, Singapore clinched top honours amongst 175 economies for its ease of doing business. The fact that Singapore is recognised as the most business-friendly economy in the world is also fuelled by an impressive number of diverse companies that have chosen the Republic as a springboard for their operations. Year after year, the numbers continue to grow - today, some 7,000 MNCs and 100,000 SMEs conduct a variety of businesses in Singapore. Of these companies, over 4,000 companies of varied geographies, industries and sizes have established HQ functions in Singapore.
Without doubt, Singapore is one of the most attractive HQ locations in the world, and the Singapore Economic Development Board (EDB) wants to raise this standard further. By 2010, the agency hopes to attract 500 heavyweight companies to establish HQ operations here, and judging from the figures so far, the target is very achievable. Just last year, under its HQ Programme, EDB awarded HQ status to 32 companies, bringing the total number of recipients to 415 since the initiative began in 1986.
Regardless of the size, industry or native country, EDB duly supports all kinds of companies who have demonstrated strong commitment in their level of operations in Singapore. This requisite has worked well in Singapore's favour, helping to build a unique HQ ecosystem that boasts formidable depth and diversity.
Made to order
EDB's most recent international HQ Award ceremony, held during last year's Global Entrepolis @ Singapore event, saw 13 companies receiving IHQ Award. And, consistent with the multifaceted character of the local HQ landscape, they hail from a variety of industries, including manufacturing, logistics management, IT and engineering services.
"To meet the different needs of companies which are from different industries and in different stages of growth, EDB is customfitting our services to them," says Lim Siong Guan, chairman, Singapore Economic Development Board (EDB). "As a result, we are seeing increasingly sophisticated and substantial activities located in Singapore, together with the traditional headquarters activities. Some of these activities include R&D, intellectual property management and supply-chain management. Many of the companies here today have also chosen to consolidate their corporate functions for the region in Singapore."
Indeed, it is this "custom-fitting" that has helped diversify the breadth and scope of companies with HQ activities in the city state. However, for many years, Singapore has also been home to a substantial pool of companies with HQ functions. Local company Cerebos, which markets and produces over 50 food and health supplements such as Brand's Essence of Chicken, has used Singapore as its vital nerve centre since its inception in 1968 and was the first company to be awarded HQ status by EDB.
Other companies that hail from abroad and count the Republic as a long-time operational base include GlaxoSmithKline, ExxonMobil, Hitachi, IBM, Motorola, General Electric, Procter & Gamble, Hewlett Packard, Caterpillar and Wacker Siltronic. Though they hail from all over the world, they have played a pivotal role in raising Singapore's profile as a dependable and world-class HQ destination.
HQ opportunities in newer marketsAs Singapore's repute grows, so too the nature of companies that are setting up base here. Further, the country's emphasis on technology and knowledge places it in good stead - higher
value-add manufacturing activities and more sophisticated services are flourishing on the island.
(L-R): Rajiv Wahi, President, Cadbury Schweppes Asia Pacific and Teo Ming Kian, former Chairman, EDB.
Recent recipients of the IHQ Award in the new millennium hail from less common, but emerging industries - and it is a trend that continues unabated. Major food & beverage players like Burger King, Yum! Brands Inc (which manages Kentucky Fried Chicken, Pizza Hut, Taco Bell and Long John Silver's), Delifrance, Diageo (which has global brands like Guinness, Smirnoff and Baileys under its portfolio), Kraft and Cadbury Schweppes have chosen Singapore as their HQ gateway for spearheading regional activities.
(L-R): Keiji Shimada, President, Nissan Asia Pacific; Yasuaki Hashimoto, Corporate Vice President, Nissan Motor Company and Lim Siong Guan, Chairman, EDB.
Leading audio & video brands like Bang & Olufsen and Nakamichi lend mettle to the lifestyle market in their decision to hub in Singapore, while upmarket retailers the likes of LVMH, Hermés and Levi's are HQ pioneers in the retail sector. Less traditional industries seeing an upswing in HQ-based operations include hospitality, the latest being Marriott Vacation Club International, Club Med, InterContinental Hotels and Les Concierges as well as automotive players such as Nissan, Volkswagen and DaimerChrysler.
Higher level professional services have also found their way here, amongst them Mercer, a leader in human resource consulting and market research organisation, Gallup. International and non-profit organisations like World Intellectual Property Organization, World Wildlife Fund and World Vision have similarly set up HQs in Singapore.
Regardless of the size, industry, or native country - EDB duly supports all kinds of companies who have demonstrated strong commitment in their level of operations in Singapore. Further, the country's emphasis on technology and knowledge places it in good stead - higher value-add manufacturing activities and more sophisticated services are flourishing on the island.
From far and wide
Naturally, Singapore-formed companies are only too pleased to plant their HQ base here. After all, they would have ready and easy access to the rest of the world, solid infrastructure, talented workforce, excellent business linkages, business-friendly tax system, a global network of free trade agreements and an overall high quality of life. Most importantly, they have the 'Made In Singapore' stamp of quality that is recognised both at home and abroad. Enterprises like Hyflux, OSIM, Breadtalk, Creative Technology and Aztech Systems Limited have effectively grown their businesses from Singapore, and continue to spearhead their global businesses from Singapore.
In the same vein, the success of Singapore's very own helps attract players from new geographies and markets. Consultant engineering company Beca was the first New Zealand organisation to be awarded IHQ Award in 2005 and New Zealand Milk Products soon followed. In October 2006, WorsleyParsons joined the ranks of other Australian companies such as BHP Billiton, Amcor and United Group to conduct regional, if not international, HQ activities in Singapore. From the Middle East came Israel's ECI Telecom and Kuwait's Trans-Link Express. Northern Asia players also began flocking to Singapore: Korea's Samsung, Korean Airlines, Hyundai Engineering & Construction, as well as China-based Lenovo, Huawei Technologies, China Unionpay and Suntar Membranes. India has also seen enterprising companies such as Tata Consultancy and Satyam Computer Services start their HQ operations here.
Newer geographies and markets aside, there is a rising trend amongst the over 4,000 companies that have HQ responsibilities in Singapore - they are embarking on a full value chain of activities to synergise their business into a fully integrated one. Whether it is manufacturing, supply chain management, R&D, innovation and product development to shared services and intellectual property management, organisations like Motorola, Ikea and Citibank, to name a few, have been quick to identify and tap on Singapore's unique advantages to further scale up their local operations.
To this, Lim is quick to assure that all companies will receive "special treatment, new business possibilities, progressive business environment, congenial networks and partnerships."
"The headquarters landscape is characterised by diversity, diversity in terms of geographies, industries and functions," affirms Lim. "I thank all companies for their confidence in, and endorsement of, Singapore as a choice location for their HQ."
TOP 10 REASONS WHY SINGAPORE IS A COMPELLING HQ HUB
- Strong Innovative Spirit
"R&D has always been the key engine behind our growth since Motorola was established in Singapore some 30 years ago. We intend to continue our strategic partnership with Singapore to drive more exciting developments." - Jeffrey Lim, president, Motorola Singapore
- Connectivity
"The country provides easy access to the Asian markets due to proximity, excellent infrastructure; tremendous support for talent development and of course, the benefit of Singapore's commitment to be an innovation-driven economy." - Rajiv Wahi, president, Cadbury Schweppes Asia Pacific
- Skilled Workforce
"It is relatively easy to find and hire skilled labour here thanks to a great education system and the government's efforts in attracting talent." - John Anderson, president, Levi Strauss Asia Pacific division
- Business Networking & Linkages
"Singapore is an ideal location for Nissan's regional head office and as a base to seek out growth opportunities in the fast developing markets in the region." - Keiji Shimada, president, Nissan Asia Pacific
- Solid Supply Chain Network
"Locating our international sales support centre in Singapore alongside our supply chain control centre for PCs, will allow us to further our mission of delivering high-quality products and world-class service to our customers, while also benefiting from the operational efficiencies this location provides." - Mary Ma, senior vice president, Lenovo
- Superior Infrastructure
"Our success hinges upon being as good as the best in the world with the solid, dependable, up-to-the-minute business infrastructure that can only be obtained within Singapore in the region." - Bernard Chow, executive chairman, Trans-link Express Pte Ltd
- Impressive Pool Of Resources
"Singapore is an ideal location...and our presence here also enjoys strong synergies with Singapore's strengths in academia and research." - Mark Robertson, president, Blackwell Publishing Asia
- Political Stability
"Thanks to its economically strategic location, its friendly business environment, political stability and first-class infrastructure, Singapore serves as an excellent operational hub for our Asia Pacific operations." - Hans-Martin Rueter, CEO, Conergy
- Attractive Business-Friendly Policies
"With our facilities in Singapore we can take advantage of economies of scale and the country's beneficial pro-business policies." - Douglas G. Bergeron, chairman and CEO, Verifone Holdings Inc.
- Safeguarding/Management of IP Assets
"Singapore was selected as the site for the Asia Pacific IP Licensing Center in view of its mature legal system, the government's strong support and respect for IP and its overall strength as a strategic base for IP management," - Tan Lee Chew, managing director, Hewlett Packard Southeast Asia
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