DHL Singapore Logistics & Supply Chain Management

Operating a Leading Regional Logistics Hub
DHL Logistics and Supply Chain Management in Singapore

OVERVIEW

Standing tall as the global market leader of the international express and logistics industry, DHL offers unparalleled expertise in express, air and ocean freight, overland transport, contract logistics solutions as well as international mail services.

The company continues to expand at a phenomenal rate as it adapts itself to meet the changing needs of its customers.

DHL began its operations in Singapore four decades ago. Its partnership with Singapore is not confined to financial investments, but also includes expertise, capability and knowledge transfer, underscoring the company’s commitment to moving Singapore up the value chain of the global logistics industry.

GETTING ESTABLISHED

DHL REGIONAL OPERATIONS IN SINGAPORE

In April 2007, DHL established its regional headquarter office in Singapore, providing customers the entire value chain of services from one location. Singapore, with its world-renowned efficiency, extensive connectivity, excellent infrastructure and great human capital, saw DHL chose the nation as its regional hub.

DHL’s regional headquarters in Singapore combines best-in-class supply chain management expertise and practical logistics operations know-how, bringing tremendous value to leading manufacturers such as Hewlett-Packard, Dell, Sun Microsystems and Infineon.

With a combined staff strength of more than 2,000 employees and over 20 dedicated facilities, DHL’s regional hub ensures that clients are able to connect seamlessly across all 25 countries in Asia Pacific, further enhancing service quality while  remaining flexible in meeting customer’s demands.

ASIAN FOCUS ON SUSTAINABILITY

In July 2010, DHL and The Logistics Institute – Asia Pacific of the National University of Singapore (NUS) established the S$3 million (US$2.3 million) Sustainable Supply Chain Centre of Asia Pacific (SSCCAP). It is the region’s first best-practice hub and intellectual property engine to drive sustainable supply chain development in the Asia Pacific region.

With a team of five full-time employees steered by a tripartite committee comprising representatives from DHL, NUS, Singapore Economic Development Board (EDB) and industry partners from Accenture and Dell, the SSCAP’s mission is to imbed sustainability in tertiary supply chain management curriculums both in Singapore and the Asia Pacific.

“At DHL, we are proud of the programmes we have put in place to focus on sustainability. But there are limits to working in isolation, and we are excited about the great potential for collaboration that the Centre represents,” said Paul Graham, Chairman of SSCCAP and CEO of DHL Supply Chain, Asia Pacific.

THE WAY FORWARD

Singapore’s geographical location along major trading routes at the confluence of the East and the West has established the city-state as an important port in global trade. Today, Singapore’s sea port is linked to 600 other ports in 123 countries via 200 shipping lines, making it a major port of call. For air cargo, Singapore’s Changi Airport is ranked amongst Asia’s top five, served by over 6,100 weekly flights connecting to 210 cities in 60 countries, handling close to 2 million tonnes of cargo in 2011.

In 2004, DHL opened the Asia Pacific Quality Control Centre (APQCC) to give customers the transparency and visibility of all shipment movements across DHL’s dedicated Intra Asia Air Network by providing real-time tracking. Today, this center is part of a network of regional and country quality control centers that monitor all global DHL shipments in the air and on the ground around the clock.

Complementing the country’s geographical location is the world-class infrastructure, pro-business environment and strong track record Singapore has established to position itself as a strategic home base for logistics / supply chain management (SCM) companies, and manufacturers alike, to expand their footprint in Asia.

Given Singapore’s standing in the aerospace and life sciences industry within Asia Pacific, DHL also committed its support to participate in two local highly anticipated trade shows – Singapore Airshow 2012 and Biopharma Asia Convention 2012 – as one of their key sponsors.

In the words of Herbert Vongpusanachai, Managing Director, DHL Express Singapore, “2012 marks DHL Express’ 40th anniversary in Singapore and we will remain focused on the course we have charted by reinventing the logistics business through the introduction of innovative initiatives and processes. We will continue to engage and stay close to our customers, and remain nimble in order to maintain our lead as the logistics provider and employer of choice.”

TESTIMONIALS

“In the words of Herbert Vongpusanachai, Managing Director, DHL Express Singapore, “2012 marks DHL Express’ 40th anniversary in Singapore and we will remain focused on the course we have charted by reinventing the logistics business through the introduction of innovative initiatives and processes. We will continue to engage and stay close to our customers, and remain nimble in order to maintain our lead as the logistics provider and employer of choice.”
About DHL

About DHL

Industry: Logistics and Supply Chain Management
Headquarters: Germany
Website: www.dhl.com

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