Building a Smarter Planet for the 21st Century, and beyond


IBM is a global technology and innovation company headquartered in the United States with operations in over 170 countries. The company creates business value for clients and solves business problems through integrated solutions that leverage information technology and deep knowledge of business processes. IBM solutions typically create value by reducing a client’s operational costs or by enabling new capabilities that generate revenue. These solutions draw from an industry-leading portfolio of consulting, delivery and implementation services, enterprise software, systems and financing.

IBM began its almost 60-year history in Singapore with a three-man set up in 1953. Today, the company continues to build local capabilities and leadership while attracting the best of IBM and industry from around the world. The business and social environment of Singapore has helped to attract this diversity of talents. IBM sees diversity in thinking and ways of working as a powerful differentiator in delivering integration and innovation to clients, and one of the key factors in their success.


As a globally integrated enterprise, IBM has been able to more effectively create and deliver value for clients across the globe by locating functions anywhere in the world -- based on the right cost, skills and environment.

Strategically, Singapore is located in a region of opportunities, and serves as a bridge to growth markets such as China, India, East Asia, and beyond. The country’s proximity to an increasing number of global clients extending their own global footprint makes her an ideal location for IBM’s global investments as it seeks to tap into the economic growth in the region.

Leveraging Singapore’s position as the Global-Asia Hub, IBM has grown its presence in Singapore and the company’s operations in the country have been fundamental to its strategy to engage with clients, with its workforce, with markets, and with communities around the world.

Recent investments in the country have included a S$90 million manufacturing and fulfillment center for IBM’s high-end systems clients across Asia, Africa and Europe, a S$48 million Asia Pacific Cloud Computing Data Centre which will provide businesses with solutions and services to harness the potential of cloud computing, as well as a new Services Integration Hub that will drive the adoption of reusable solutions in growth markets and across the Asia Pacific region.


Population growth in cities is increasing at an unprecedented rate. Today, more than half of the world’s population now work or live in urban areas and this figure is expected to grow to 6.4 billion by 2050. Of this increase, more than one third will be from Asian countries, with China and India in the lead, followed closely by Southeast Asia.

The need for effective urban solutions to overcome problems such as environmental pollution, traffic congestion and threats to public safety has never been more real.


Since 2008, IBM has been helping organisations large and small, in emerging and mature markets, to build a Smarter Planet by infusing intelligence into the way the world literally works – into systems, processes and infrastructure.

IBM helps city and industry leaders increase the vitality and competitiveness of urban environments with solutions that can optimise the entire city, improve the quality and efficiency of services, and reduce waste and expense associated with inefficient processes and uncoordinated, duplicated execution.

With insight from more than 2,000 smarter cities projects, IBM has developed the expertise and capabilities to help cities of all sizes become smarter. Smarter cities are using technology to enable new models for leadership that can help drive sustainable economic growth. They are leveraging information to make better decisions, anticipating problems to resolve them proactively, and coordinating resources to operate effectively.

In 2010, IBM announced a research collaboratory in Singapore, where researchers from IBM will work closely with scientists and researchers from the Singapore government through agencies such as EDB and the Land Transport Authority (LTA) to improve the quality of the country’s urban services by developing decision support tools and more effectively model, predict and manage the use of natural and physical infrastructure resources – including water, transport and energy.

The collaboratory focuses on research in advanced analytics-based solutions. The understanding of water, energy and transport systems requires science-based models of resources (e.g. hydrology for water) and behaviour (e.g. economic models for demand response for electricity and transport). These models need to assimilate data from sensor networks at the right scale and resolution to capture the observed events and the interaction between the different systems. Such models may be used to understand the behaviour and develop policies for the management of these systems.

One of the first projects is in collaboration with the LTA on smarter transport to mitigate traffic congestion. The research builds upon the work done by IBM Research to provide traffic prediction and aims to provide decision support analytics for improved traffic management.


In the 2008 / 2009 UN Habitat’s State of the Worlds’ Cities Report, Singapore received praise in areas of pollution control, transport management and public housing, citing the city as an example of good governance and balanced development. Singapore also leads the way in being a test-bed for urban solutions in the region.

Stemming from this success, Singapore has set targets to develop urban solutions that are smart, safe and sustainable, particularly in the areas of built environment, clean energy, IT, public safety and urban mobility. Public agencies continue to partner with the private sector to co-develop innovative urban solutions. With these pro-business policies, strategic location, excellent global connectivity and talented workforce, Singapore is a fertile ground for companies and businesses to launch and scale up new and innovative urban solutions for Asia and beyond.

"At IBM Research, it is important to be able to test bed solutions in real-world settings, outside the walls of a traditional laboratory, and the collaboratory facility in Singapore allows us to do that," said Dr Jayant Kalagnanam, Research Director, Research Collaboratory, IBM Singapore. "Singapore hosts a rich ecosystem of leading research institutes and universities. Our work with the LTA around traffic analytics presents a great launch pad and we plan to transfer this research to build advanced systems and solutions that will help create smarter urban systems. This in turn will provide a reference to cities around the world on managing and optimising their scarce resources".


"At IBM Research, it is important to be able to test bed solutions in real-world settings, outside the walls of a traditional laboratory, and the collaboratory facility in Singapore allows us to do that," said Dr Jayant Kalagnanam, Research Director, Research Collaboratory, IBM Singapore.
About IBM

About IBM

Industry: Infocomm Products, Infocomm Services
Headquarters: United States


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