Singapore's Growth Mandate: Why the AI future will be won or lost on people, not technology

As organisations across Singapore accelerate investments in AI to improve productivity, drive growth, and strengthen competitiveness, many companies struggle to realise meaningful business outcomes from their AI initiatives. Increasingly, the differentiator is not access to AI technology, but an organisation's ability to transform its workforce, operating model, and leadership practices to fully harness its potential.

This report by Accenture examines how business leaders are navigating this challenge. Drawing on insights from CEOs and senior executives, the report explores the gap between AI ambition and workforce readiness, and identifies the organisational practices that distinguish companies translating AI investments into measurable growth and profitability. The findings offer practical guidance for leaders seeking to build a workforce that can thrive in an AI-powered economy.

Key Insights:

• The workforce transformation gap is widening: While many organisations have invested heavily in AI tools and capabilities, fewer have redesigned roles, workflows, and skills to fully capture value from these technologies. Discover the barriers preventing companies from translating AI adoption into productivity and business impact. 
• Only one in three organisations have aligned their talent and AI strategies: Organisations that integrate workforce transformation into their AI agenda report stronger revenue growth and profitability than their peers. Learn how these companies are better positioned to capture business value from AI. 
• Leading CEOs are redesigning work, not just redesigning technology: From rethinking job design and skills requirements to building employee trust and readiness for AI, successful leaders are treating AI as a business transformation agenda rather than a standalone technology initiative. Learn how CEOs are driving organisational changes, building workforce readiness and fostering trust in AI among employees.