Winning over Asia’s millennials
Go online and build offline: Businesses should match their online presence with an offline experience, building trust and awareness by giving customers a chance to touch and try products.
Build a frictionless customer experience: By incorporating local payment platforms into online services, companies create a fuss-free purchasing journey.
Tap unlikely partners: By partnering up—even with competitors—companies can plug any gaps in their current offerings and innovate new products.
A “digital-first” local team: Strong teams on the ground, instilled with an agile, digital mindset, are a must for businesses looking to succeed in the region.